Refund policy

⌛ Returns & Refunds Policy

Our return and refund policy is valid for 7 days from the date of delivery. If 7 days have passed since your order was received, we unfortunately cannot offer a return, exchange, or refund.

📦 Eligibility for Returns

To be eligible for a return, your item must be:

Unused and in the same condition as received
In its original packaging
Accompanied by proof of purchase (receipt or order confirmation)

To initiate a return or exchange, please contact us through our support channels.

🔄 Partial Refunds (if applicable)

Partial refunds may be granted in certain cases, such as:

Items not in original condition (damaged or missing parts not caused by us)
Items returned after the 14-day period

💳 Refund Process

Once your return is received and inspected, we will notify you about the approval or rejection of your refund.

If approved, your refund will be processed via bank transfer or agreed payment method, and our team will guide you through the process.

⏳ Late or Missing Refunds

If you haven’t received your refund yet:

First, recheck your bank account
Then contact your bank (processing time may vary)

If the issue still persists, you can reach us via our support contact or social channels for assistance.

🏷️ Sale Items

Only regular-priced items are eligible for refund.
Sale or discounted items cannot be refunded.

🚚 Return Shipping

To return your product, it must be shipped to the address provided by our team.

Customers are responsible for return shipping costs
Shipping charges are non-refundable
If a refund is approved, return shipping costs may be deducted

We recommend using a trackable courier service. Please note that some local services may not provide tracking, and we cannot guarantee receipt of untracked parcels.